End-user License Agreement

Effective starting: July 14, 2022
This End-User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single legal entity) whose details are provided to RICKSOFT upon Purchase (defined below) (“Licensee”) and RICKSOFT to use the Software. This EULA applies from the date when the Licensee receives the Software from a Reseller or RICKSOFT (“Purchase”). An amendment or addendum to this EULA may accompany the Software. The Licensee agrees to be bound by the terms of this EULA by installing, copying, downloading, or otherwise using the Software. If the Licensee does not agree to the terms of this EULA, the Licensee may not install, copy, download or otherwise use the Software.

1. DEFINITIONS

Accessible Code” means source code that is unprotected and accessible.
RICKSOFT” means Ricksoft, Inc., 800 West El Camino Real, Suite 180, Mountain View, California, 94040, USA.
Application” means the Atlassian applications within which the Software runs.
Authorized User” means a person who accesses and uses the Software under a User License.
Embedded Software” means any third-party software which may contain Accessible Code, Protected Code or Media licensed by RICKSOFT from a third party and embedded in the Software.
Fees” mean all fees and expenses payable by the Licensee to RICKSOFT in acquiring the Software and as applicable any Maintenance or User Licenses.
Free License” means a license for which the Fees are waived by RICKSOFT.
Maintenance” means the provision by RICKSOFT to Licensee, of Software updates and/or enhancements made generally available to customers from time to time, and online technical support for the sole purpose of addressing technical issues relating to the use of the Software.
Media” means all images, icons, text files, pdfs or other static non-code assets contained within the Software.
OEM Distribution” means distribution of the Software as either a bundled add-on to, or embedded component of, another application with such application being made available to its users as, but not limited to, an on-premises application, a hosted application, a Software-as-a-Service offering or a subscription.
Paid License” means a license for which Fees have not been waived by RICKSOFT.
Parties” means either RICKSOFT or the Licensee or both.
Protected Code” means any source code that is protected against access by the Licensee and any third party without RICKSOFT’s prior written permission and is otherwise not accessible under this EULA.
Reseller” means a third party selling and distributing RICKSOFT services and/or products which it is authorized by RICKSOFT to do so.
Software” means the RICKSOFT software that accompanies this EULA, which may include computer software, Accessible Code and Protected Code and may include associated media, Media, printed materials, “online” or electronic documentation, Internet-based services, and Embedded Software.
User License” means a license granted under this EULA to the Licensee to permit an Authorized User to use the Software. The number of User Licenses granted to the Licensee is dependent on the Fees paid by the Licensee.

2. GRANT OF LICENSE 

Upon Licensee’s acceptance of this EULA, RICKSOFT grants the Licensee the non-exclusive right to use the Software subject to the following:
Full License
2.1 Authorized Users
The licenses granted are subject to the condition that the Licensee must ensure the maximum number of Authorized Users accessing and using the Software concurrently is equal to the number of User Licenses for which the necessary Fees have been paid to the Reseller or RICKSOFT. The Licensee may purchase additional User Licenses at any time on payment of the appropriate Fees to the Reseller or RICKSOFT.
2.2 Backup
The Licensee is permitted to copy the Software for data protection, archiving and backup purposes only and for no other purpose. However, only the strictly necessary number of backup copies may be made.
Evaluation License
2.3 Installation and Use
RICKSOFT may in its sole discretion provide evaluation copies of the Software for customers to assess the Software, which may not have full functionality. If the Software is only provided for evaluation purposes the rights of the Licensee are limited to this evaluation license which permits the Licensee to download, install, use, and operate the Software for a limited period (“Evaluation Period”) and be accessed by a limited number of temporary users only, as determined by RICKSOFT (“Evaluation License”). On the expiry of the Evaluation Period the Software will cease to function and the Licensee must remove and delete all copies of the Software in its possession.
General License Terms
2.4 Scope
Each license granted by RICKSOFT under this EULA is unless otherwise specified in this EULA or agreed by RICKSOFT in writing; worldwide, non-exclusive, and non-transferable.
2.5 Duration
Subject to the terms of this EULA and unless terminated earlier in accordance with this EULA, the term granted hereunder shall be: perpetual for a Paid License; one calendar year (365 days) from the date of Purchase for an annual subscription, except that an Evaluation License will operate for the Evaluation Period only. Monthly subscriptions will automatically renew for successive terms of the same period (but not longer than 1 year each) unless either the Licensee or RICKSOFT notifies the other of non-renewal at least 5 business days prior to the upcoming expiration date or RICKSOFT ceases to make a particular hosted service available.
2.6 Permitted Computers
Except as otherwise agreed in writing by RICKSOFT, the Licensee must only install the Software and make the Software available for use on hardware systems owned, leased, or controlled by the Licensee.
2.7 Responsibility for Non-controlled systems
If RICKSOFT permits the Licensee to install the Software or make the Software available for use on hardware systems not owned, leased, or controlled by the Licensee (“Uncontrolled Systems”), the Licensee will ensure the terms of this EULA are complied with by users of such Uncontrolled Systems and the Licensee indemnifies RICKSOFT for all costs, damages, and loss RICKSOFT suffers arising from such installation or use of the Software on Uncontrolled Systems.

3. FEES

The Licensee must pay all Fees by their due date notified to Licensee and in the manner directed at the time of Purchase of the Software. Failure to pay Fees by the due date will result in the immediate termination of the licenses granted under this EULA.

4. EMBEDDED SOFTWARE

4.1 Rights
The Licensee acknowledges the Software contains Embedded Software and that in addition to the obligations of this EULA, additional obligations may apply in relation to any use of Embedded Software by the Licensee which is not in accordance with the use of the Software as permitted under the terms of this EULA. In such circumstances the Licensee must consult the relevant third party to acquire any necessary licenses and consents in relation to its use of any Embedded Software.
4.2 Benchmarking
While the Licensee is permitted to conduct performance and comparison “benchmarking” in relation to the Software as a whole against other software, the Licensee must not conduct any “benchmarking” in relation to the Software or any part thereof.

5. RESERVATION OF RIGHTS AND OWNERSHIP

RICKSOFT reserves all rights not expressly granted to the Licensee in this EULA. The Software and all copies thereof are protected by copyright and other intellectual property laws and treaties. RICKSOFT or its relevant third parties own the title, copyright, and all other intellectual property rights in the Software and all subsequent copies of the Software. The Software is licensed, not sold and the Licensee does not acquire any rights of ownership in the Software hereunder.

6. SUPPORT AND MAINTENANCE

6.1 Additional Software/Services
This EULA applies to updates, supplements, add-on components, or Internet-based services components, of the Software (“Supplementary Software”) that RICKSOFT may provide to the Licensee or make available to the Licensee after the date the Licensee obtains its initial copy of the Software, unless RICKSOFT provides other terms along with any Supplementary Software. RICKSOFT reserves the right to discontinue any Internet-based services provided to the Licensee or made available to the Licensee through the use of the Software.
6.2 Support and Upgrades
Should any support services be provided by RICKSOFT to the Licensee, then Licensee may request information about such services and such services may be subject to the payment of additional Fees.

7. LICENSEE OBLIGATIONS

7.1 Positive Obligations
Licensee must at all times:
(a) ensure that only an Authorized User uses the Software and only in accordance with the terms and conditions of this EULA,
(b) ensure that the Software is not used for rental, timesharing, subscription service, hosting, or outsourcing.
7.2 Negative Obligations
Licensee must not, whether through negligent act or omission, or without the prior written consent of RICKSOFT, which may be withheld at RICKSOFT’s discretion and include certain conditions:
(a) decompile; reverse engineer; disassemble; modify; adapt; create derivative works from; or otherwise attempt to derive; any part or whole of the Software;
(b) directly or indirectly access or use any Embedded Software independently of the rest of the Software;
(c) sell; sublicense; redistribute; reproduce; transmit; circulate; disseminate; translate or reduce to or from any electronic medium or machine-readable form the Software or any data/information not owned by the Licensee which is provided to Licensee through the Software to a person who is not an Authorized User;
(d) vary or amend the Software (including any Embedded Software; Protected Code or Accessible Code); (e) except as otherwise permitted in this EULA, publish; promote; broadcast; circulate or refer publicly to the RICKSOFT name; trade name; trademark; service mark or logo;
(f) commit any act or omission the likely result of which is that RICKSOFT’s or any of its third-party suppliers’ reputation will be brought into disrepute or which act or omission could reasonably be expected to have or does have a material and adverse effect on RICKSOFT’s interests;
(g) distribute the Software via OEM Distribution without entering into a separate OEM Distribution Agreement with RICKSOFT; or
(h) copy or embed elements of the Accessible Code contained in the Software into other software.
7.3 Protection Mechanisms
The Software includes license protection mechanisms that are designed to manage and protect the intellectual property rights of RICKSOFT and its third-party suppliers. Licensee must not modify or alter those features to try to defeat the Software or use rules that the license protection mechanisms are designed to enforce. Any such attempt by the Licensee will result in the immediate termination of any license granted under this EULA.

8. NOTIFICATION

8.1 General
If the Licensee discovers it has breached any of its obligations under this EULA and in particular but not limited to the obligations in clause 7, the Licensee must immediately report such breach to RICKSOFT, in writing.
8.2 Breach of Additional Licenses
Where a breach involves the distribution or use of Software outside of the terms of the User License or any Additional User License (including but not limited to the use and distribution of Embedded Software), RICKSOFT and/or any third party owner of Embedded Software will be entitled (without prejudice to any other right or claim that RICKSOFT or any third party owner of Embedded Software may have against Licensee) to charge Licensee, in addition to any other Fees payable by Licensee under this EULA, a fee calculated based on the number of prohibited distributions or uses multiplied by the respective list prices that RICKSOFT and/or any third party owner of Embedded Software charges for the Software or Embedded Software respectively.

9. INVESTIGATION OF UNAUTHORIZED USE AND DISTRIBUTION

If RICKSOFT reasonably suspects the Software has been distributed to or obtained by any person or party without RICKSOFT’s prior written consent, that Embedded Software is being varied or accessed or used independently of the Software or that Licensee is otherwise breaching a term of this EULA and in particular, but without limitation, its obligations under clause 7, RICKSOFT reserves the right to require the Licensee to provide an unqualified certificate executed by the Licensee’s auditor verifying compliance with the terms of this EULA. Such requests shall be made no more frequently than once per calendar year. If such an unqualified certificate is not received by RICKSOFT within ninety (90) calendar days of being required, it will be considered that a breach of this EULA has occurred allowing RICKSOFT to terminate the licenses granted under this EULA.

10. PERMITTED FIXES

Notwithstanding anything else in this EULA but subject to any amendment or addendum to this EULA supplied with the Software.

11. TERMINATION

11.1 Without prejudice to any other rights and in addition to any other termination rights in this EULA, RICKSOFT may terminate with immediate effect, this EULA if
(a) the Licensee fails to comply with the terms and conditions of this EULA; or
(b) Licensee suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts; or
(c) Licensee commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors; or
(d) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of Licensee (being a company) other than for the sole purpose of a scheme for a solvent amalgamation of Licensee with one or more other companies or the solvent reconstruction of Licensee; or
(e) an application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed, over Licensee (being a company); or
(f) the holder of a qualifying floating charge over the assets of Licensee (being a company) has become entitled to appoint or has appointed an administrative receiver; or
(g) a person becomes entitled to appoint a receiver over the assets of Licensee or a receiver is appointed over the assets of Licensee; or
(h) a creditor or encumbrancer of Licensee attaches or Licensee takes possession of, or a distress, execution, sequestration, or other such process is levied or enforced on or sued against, the whole or any part of Licensee’s assets and such attachment or process is not discharged within 14 days; or
(i) Licensee suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business.
11.2 Immediately upon termination of a license granted under this EULA, the Licensee must at its own cost:
(a) cease permitting access to and procure that all Authorized Users immediately cease all use of the Software; and
(b) remove all copies of the Software from its computer systems or any Uncontrolled Systems;
(c) provide RICKSOFT with written certification that it has destroyed all copies of the Software including but not limited to all Accessible Code in its possession, custody, or control.

12. INFRINGEMENT INDEMNIFICATION

12.1 Infringement of Software
(a) The Licensee fails to comply with the terms and conditions of this EULA; or
(b) Licensee suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts; or
(c) Licensee commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors; or
(d) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of Licensee (being a company) other than for the sole purpose of a scheme for a solvent amalgamation of Licensee with one or more other companies or the solvent reconstruction of Licensee; or
(e) an application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed, over Licensee (being a company); or
(f) The holder of a qualifying floating charge over the assets of Licensee (being a company) has become entitled to appoint or has appointed an administrative receiver; or
(g) a person becomes entitled to appoint a receiver over the assets of Licensee or a receiver is appointed over the assets of Licensee; or
(h) a creditor or encumbrancer of Licensee attaches or Licensee takes possession of, or a distress, execution, sequestration, or other such process is levied or enforced on or sued against, the whole or any part of Licensee’s assets and such attachment or process is not discharged within 14 days; or
(i) Licensee suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business.
12.2 Licensee’s Use
Licensee will indemnify and hold harmless RICKSOFT against all costs, expenses, losses, and claims made against RICKSOFT as a result of any infringement of a third party’s intellectual property rights arising from the Licensee’s or its Authorized User’s unauthorized use of the Software under this EULA.
12.3 Third Party Products
Licensee acknowledges and agrees that if Licensee breaches this EULA and RICKSOFT or any third-party owner of Embedded Software suffers any loss, damage, cost, or expense directly or indirectly in connection with the breach, RICKSOFT or the relevant third-party owner of the Embedded Software may bring an action directly against Licensee.

13. EXCLUSION OF WARRANTIES

To the maximum extent permitted by applicable law in the jurisdiction in which the Software or any Supplementary Software is supplied, or Maintenance is provided, RICKSOFT and its third-party suppliers provide the Software, and any Maintenance AS IS AND WITH ALL FAULTS, and except otherwise expressly contained in the EULA, hereby disclaim all other warranties and conditions, whether express, implied, or statutory.

14. LIMITATION OF LIABILITY

14.1 Non-excludable Warranties
The Licensee may have remedies against RICKSOFT imposed by law or statute which cannot be excluded by RICKSOFT and its third-party suppliers. To the extent the Licensee has such legal remedies against RICKSOFT or its third party suppliers then to the fullest extent permitted by law, RICKSOFT and its third party suppliers’ liability is limited to at RICKSOFT’s option, to: (a) (i) in the case of the Software: 1) repairing or replacing the Software; or 2) the cost of such repair or replacement; and (ii) in the case of Maintenance services; 1) supply of the Maintenance services; or 2) the cost of having the Maintenance services supplied again; or (b) if the limitation set out in 14.1 (a) is not applicable then licensee’s remedy is an amount up to a maximum of the amount actually paid by the Licensee for the Software.
14.2 Limitation of Liability for other Losses
Subject to section 14.1, notwithstanding any damages that Licensee might incur for any reason whatsoever to the maximum extent permitted by applicable law the entire liability of RICKSOFT and any of its third-party suppliers under any provision of this EULA, Licensee’s sole remedy hereunder shall be limited up to a maximum of the amount actually paid by the Licensee for the Software.
14.3 Consequential Loss
Notwithstanding anything else in this section 14, to the maximum extent permitted by applicable law, in no event shall RICKSOFT or its third party suppliers be liable for any loss of income; loss of business profits or contracts; business interruption; loss of the use of money or anticipated savings; loss of information; loss of opportunity, goodwill or reputation; loss of, damage to or corruption of data; special; incidental; punitive; indirect; or consequential damages whatsoever arising out of or in any way related to the use of or inability to use the Software; the provision of or failure to provide Maintenance or other services; information; software; and related content through the Software or otherwise arising out of the use of the Software; or otherwise under or in connection with any provision of this EULA, even in the event of the fault; tort (including negligence); misrepresentation; strict liability; breach of contract; or breach of warranty of RICKSOFT or any third party supplier, (including any such liability for the acts or omissions of its employees, agents and subcontractors); EVEN IF RICKSOFT OR ANY THIRD PARTY SUPPLIER HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
14.4 RICKSOFT shall have no liability to the Licensee where faults arise from:
(a) the possession, use, development, modification, or maintenance of the Software (or any part thereof) by the Licensee other than in accordance with this license; or
(b) misuse, incorrect use of or damage to the Software from whatever cause; or
(c) any breach of the Licensee’s obligations under this license; or
(d) any modification not authorized by RICKSOFT; or
(e) any operator error on the part of the Licensee.
14.5 RICKSOFT shall have no liability for:
Any faults and consequential losses related to or arisen from “Free License”.

15. PUBLICITY RIGHTS

Licensee grants RICKSOFT the right to include Licensee as a customer in Software promotional material, including Licensee’s logo. Licensee can deny RICKSOFT this right at any time by submitting a written request via email to contact@ricksoft-inc.com, requesting to be excluded from Software promotional material. Requests made after Purchasing may take thirty (30) calendar days to process.

16. AMENDMENT

This EULA may not be amended except with the written agreement of RICKSOFT whose consent may be withheld in its complete discretion without any requirement to provide reasons.

17. ASSIGNMENT

Licensee may assign this EULA to: (i) succeeding parties in the case of a merger, acquisition or change of control; or (ii) if Licensee is a supplier to a government agency; provided, however, that in each case, (a) RICKSOFT is notified in writing within ninety (90) days of such assignment, (b) the assignee agrees to be bound by the terms and conditions contained in this EULA and (c) upon such assignment the assignee makes no further use of the Software licensed under this EULA. RICKSOFT may assign its rights and obligation under this EULA without consent of Licensee. Any permitted assignee shall be bound by the terms and conditions of this Agreement.

18. RESTRICTIONS 

The export of the Software from the country of original Purchase may be subject to control or restriction by applicable local law. Licensee is solely responsible for determining the existence and application of any such law to any proposed export and for obtaining any needed authorization. Licensee agrees not to export the Software from any country in violation of applicable legal restrictions on such export. 19. GOVERNING LAW AND EXCLUSIONS

19. GOVERNING LAW AND EXCLUSIONS 

19.1 Applicable Law
This EULA and any disputes or claims arising out of or in connection with its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of California. Any action regarding this Agreement shall be brought exclusively in the Federal or Superior County Courts of Santa Clara, California without regard to conflict of law principles.
19.2 Exception from Jurisdiction
Notwithstanding the foregoing, the parties reserve the right to seek and obtain injunctive relief, whether in the form of a temporary restraining order, preliminary injunction, injunction to enforce an arbitration award, or other order of similar import, including obtaining full payment of all fees and costs under this Agreement from any court of competent jurisdiction (e.g. local courts at the Licensee place of residence) prior to, during, or after commencement or prosecution of arbitration proceedings or the final decision and award of the arbitrators.
19.3 Exclusion of UN Convention
If this Agreement applies to an international License, the terms of the United Nations Convention on Contracts for the Sale of Goods do not apply to this EULA

20. ENTIRE AGREEMENT 

20.1 This EULA (and any addendum or amendment to this EULA which is included with the Software) is the entire agreement between the Licensee and RICKSOFT relating to the Software, and they supersede all prior or contemporaneous oral or written communications, proposals, and representations with respect to the Software or any other subject matter covered by this EULA.
20.2 Each party acknowledges that, in entering into this EULA (and the documents referred to in it), neither relies on any statement, representation, assurance or warranty (“Representation”) of any person (whether a party to this EULA or not) other than as expressly set out in this EULA or those documents.
20.3 Each party agrees that the only rights and remedies available to it arising out of or in connection with a Representation shall be for breach of contract as provided in this EULA.
20.4 Nothing in this clause shall limit or exclude any liability for fraud.

21. NOTICES

All notices given to RICKSOFT must be given to Ricksoft, Inc., 800 West El Camino Real, Suite 180, Mountain View, California, 94040, USA, and to the Licensee at the address provided by it upon Purchase of the Software. Notice will be deemed received and properly served 24 hours after an electronic communication (including email) is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped, and placed in the post and, in the case of an electronic communication, that such email was sent to the specified email address of the addressee.

22. WAIVER

22.1 If RICKSOFT fails, at any time during the term of this EULA, to insist upon strict performance of any of the Licensee’s obligations under this EULA, or if RICKSOFT fails to exercise any of the rights or remedies to which it is entitled under this EULA, this shall not constitute a waiver of such rights or remedies and shall not relieve the Licensee from compliance with such obligations.
22.2 A waiver by RICKSOFT of any default shall not constitute a waiver of any subsequent default.
22.3 No waiver by RICKSOFT of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to the Licensee in writing.

23. SEVERABILITY

23.1 If any provision of the EULA (or part of a provision) is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable, or illegal, the other provisions shall remain in force.
23.2 If any invalid, unenforceable or illegal provision would be valid, enforceable, or legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid, and enforceable and to give effect to the commercial intention of the parties.

24. NO PARTNERSHIP ETC. 

Nothing in the EULA is intended to, or shall be deemed to, establish any agency, partnership or joint venture between any of the parties, constitute any party the agent of another party, nor authorize any party to make or enter into any commitments for or on behalf of any other party.

25. RULES OF INTERPRETATION 

In this EULA, the following terms and applications apply:
25.1 A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
25.2 A reference to a party includes its personal representatives, successors or permitted assigns;
25.3 The headings in this EULA are inserted for convenience only and shall not affect its construction;
25.4 A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it;
25.5 A reference to one gender includes a reference to the other gender;
25.6 Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and
25.7 A reference to writing or written includes faxes, emails, communications via websites and comparable means of communication.

26. SURVIVAL

Clauses 1, 4, 5, 7, 9, 11, 12, 13, 14, 15, 16, 19, 20, 21, 22, 23, 24 and 25 shall survive any termination of this EULA.