At Ricksoft, we are committed to providing our customers with the best value while maintaining industry-leading standards in functionality, performance, and customer service.
As part of this commitment, we will be updating the pricing for several of our products and services, effective October 30, 2024.
Products Impacted by the Pricing Update:
- WBS Gantt-Chart for Jira (Cloud)
- Excel-like Tables for Confluence (Cloud and Data Center)
- Gantt Chart Planner for Confluence (Cloud)
Why the Pricing Change?
At Ricksoft, our priority is clear: delivering the best possible experience with our apps. To achieve this, we’re constantly refining our solutions based on user feedback and evolving market needs.
These updates enable us to continue investing in new features, optimizing performance, and expanding support—ensuring even more value for our customers.
The pricing adjustments were thoughtfully considered, factoring in multiple aspects:
- Alignment with industry standards: Our new pricing reflects changes in the market and ensures we remain competitive while delivering advanced solutions.
- Product enhancements: With new features, increased performance, and improvements in our support services, this adjustment helps ensure we continue to offer superior value.
Pricing Change Breakdown by App
The revised pricing details for each of our apps will vary. Right below, we’ve provided a detailed annual breakdown for each app, categorizing it into the Cloud version and the Data Center version.
WBS Gantt-Chart for Jira (Cloud) (Annual)
Excel-like Tables for Confluence (Cloud) (Annual)
Excel-like Tables for Confluence (Data Center) (Annual)
Gantt Chart Planner for Confluence (Cloud) (Annual)
We understand that price changes can impact your planning, and we are here to support you through this transition. Below are some common questions to help clarify the upcoming changes.
Frequently Asked Questions (FAQs)
- When will the new prices take effect?
The updated prices will come into effect on October 30, 2024. All purchases or renewals after this date will reflect the new rates.
- Will this affect my current subscription?
If you are currently subscribed to one of the affected products, your existing subscription will remain at the current price until the renewal date. After that, the updated pricing will apply.
- How can I check the new prices for each product?
You can find the detailed pricing information for all impacted products on our [pricing page] or by reaching out to our support team for personalized assistance.
- Why are you increasing the prices?
We’ve made significant enhancements to our products, including new features and performance improvements. These changes ensure that our solutions align with industry standards and continue to provide you with the best possible value.
- Are there any promotions or discounts available?
At Ricksoft, we truly believe in the importance of rewarding our loyal users. Though we do not currently have any discount programs available, this is something we are constantly evaluating so do stay tuned for any future changes regarding this.
- What happens if I want to change my plan before the pricing update?
If you would like to switch plans, upgrade, or adjust your subscription before the pricing change, you can do so at the current rate until October 30, 2024. Our customer support team can assist you with any changes.
- Who can I contact for more information?
If you have any questions about these changes or need further clarification, feel free to contact us here.
We appreciate your continued support and look forward to helping you achieve success with our products. Thank you for being a valued partner!
